2Ring / Wallboard - Summer Learning Camp (How to build a perfect Wallboard).Free Wallboards for Cisco Unified Contact Center Express (UCCX/CCX) By Aaron Harrison: Development Engineer at IPCommute UK I've noticed that one of the major oversights in a Cisco Contact Centre Express deployment is a reasonable wallboard.
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Install the Informix database drivers on a Windows server. Make a note of these passwords for later. Set the passwords for WallBoard User and Historical Reporting User on the UCCx server.
Source wallboard files installed on IIS server Process: Configure parameters under Real Time Snapshot Configuration for Wallboard on the UCCx server. Go To Tools -> Real Time Snapshot Config and make sure you have Checked the following: a. The Client Accessing the UCCX Database Server is using the password configured under the Menu -> Tools -> Password Management -> Change Password for user Wallboard user which will be “uccxwallboard” in your ODBC Connection. It's a small.exe, is simple to set up, and can work with the old Windows platform or the new Linux/Informix combination in UCCX8.0 plus. Tenox Wallboard – free Wallboard for Cisco Unified Contact Center Express (UCCX/CCX). 
Once you save the Wallboard views, you can see them as a.
This video explains how you can create, save and share wallboard and dashboard views for Cisco UCCX, UCCE and PCCE contact centers. Make sure not to make any change under "" section. Open file named "ReasonCodes.xml" and perform changes under "" section as shown below. You show them the Supervisor software with the built in graphs and reports however it just doesn’t cut it. So you have just deployed a new UCCX contact centre environment and the client is now asking for a WallBoard to display some statistics for the environment.
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